Our Terms and Conditions

Welcome to our online store! Crochead Pty Ltd and it's associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

ELECTRONIC COMMUNICATIONS
When you visit Crochead Pty Ltd or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically.We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy and legal requirement that such communications be in writing.

COPYRIGHT
All content including on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Crochead Pty Ltd or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Crochead Pty Ltd, with copyright authorship for this collection by Crochead Pty Ltd, and protected by international copyright laws.

TRADEMARKS
Crochead Pty Ltd's trademarks and trade dress may not be used in connection with any product or service that is not Crochead Pty Ltd's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Crochead Pty Ltd. All other trademarks not owned by Crochead Pty Ltd or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Crochead Pty Ltd or its subsidiaries.

LICENSE AND SITE ACCESS
Crochead Pty Ltd grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Crochead Pty Ltd. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listing, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Crochead Pty Ltd. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of Crochead Pty Ltd and our associates without express written consent. You may not use and meta tags or any other "hidden text" utilizing Crochead Pty Ltd's name or trademarks without the express written consent of Crochead Pty Ltd. Any unauthorized use terminates the permission or license granted by Crochead Pty Ltd. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Crochead Pty Ltd so long as the link does not portray Crochead Pty Ltd, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Crochead Pty Ltd logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT
If you use this site, you are responsible for maintaining the confidentially of you account and password and for the restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Crochead Pty Ltd and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS AND OTHER CONTENT
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Crochead Pty Ltd reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Crochead Pty Ltd and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensed right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Crochead Pty Ltd and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Crochead Pty Ltd or its associates for all claims resulting from the content you supply. Crochead Pty Ltd has the right but not the obligation to monitor and edit or remove any activity or content. Crochead Pty Ltd takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS
All items purchased from Crochead Pty Ltd are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS
Crochead Pty Ltd and its associates attempt to be as accurate as possible. However, Crochead Pty Ltd does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current or error-free. If a product offered by Crochead Pty Ltd itself is not as described, your sole remedy is to return it in unused condition.

APPLICABLE LAW
By visiting Crochead Pty Ltd, you agree that the laws of the state of Queensland, Australia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Crochead Pty Ltd or its associates.

DISPUTES
Any dispute relating in any way to your visit to Crochead Pty Ltd or to products you purchase through Crochead Pty Ltd shall be submitted to confidential arbitration in Queensland, Australia, except that, to the extent you have in any manner violated or threatened to violate Crochead Pty Ltd's intellectual property rights, Crochead Pty Ltd may seek injunction or other appropriate relief in any state or federal court in the state of Queensland, Australia, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the IAMA (The Institute of Arbitrators & Mediators Australia). The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this agreement shall be joined to an arbitration involving any other party subject to this agreement, whether through class arbitration proceedings or otherwise.

RETURNS & SHIPPING POLICY
All orders will be shipped the next business day (Monday to Friday - 9am to 5pm), once payment has been received in full.

We will send your order via regular Australia Post.
Express orders (Qty's of 20 and over) will have a tracking number.
This number is available on request, with this number you can access the tracking facility on Australia Post's website.

If you are not happy with the product.
Please email us and provide us with a valid reason and we will refund your purchase less any shipping expenses.

Returns should be sent to:
Crochead Pty Ltd
255 Aumuller St,
WESTCOURT
QLD   4870
Australia
 

SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our policies regularly, posted on this site. These policies also govern your visit to Crochead Pty Ltd. We reserve the right to make changes to our site, policies and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions.

QUESTIONS:
Questions regarding our Conditions of Usage, Privacy Policy, or any other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the menu.